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Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact or consultation forms
• Subscribe to our newsletter
• Purchase products or services
• Contact us for customer support

This information may include:

• Name and contact information (email, phone number, address)
• Garden size and preferences
• Purchase history and payment information
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide personalized garden consultations and product recommendations
• Process orders and payments
• Send you marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• With your explicit consent
• To fulfill orders (shipping companies, payment processors)
• To comply with legal requirements
• To protect our rights and prevent fraud

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

6. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Phone: +1-555-GARDEN
Address: Garden Essence Privacy Officer
Data Protection Officer: Available upon request

Last updated: January 1, 2025